Privacy Policy

Privacy Policy for ChimneyRepairColorado

Last Updated: October 1, 2024

ChimneyRepairColorado (“we,” “us,” or “our”) operates the website [ChimneyRepairColorado.com] (the “Site”). We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal data when you use our services. This policy also explains your rights regarding your personal data and how you can exercise them.

1. Data Controller Information

ChimneyRepairColorado
Address: 850 Vindicator Dr, Colorado Springs, Colorado, 80919
Email: [email protected]

2. Data We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, address, email address, phone number.
  • Technical Data: IP address, browser type, operating system, and other details collected through cookies and similar technologies.
  • Transaction Data: Records of the services you have purchased, payment details, and other transaction-related data.
  • Communications: Any information you provide when you contact us via email, forms on our website, or any other communication method.

3. How We Collect Your Data

We collect data in the following ways:

  • Directly from You: When you fill out forms on our website, request services, or contact us.
  • Automatically: Through cookies and similar technologies that collect technical data about your browsing behavior.

4. How We Use Your Data

We use your personal data for the following purposes:

  • To provide and maintain our services, including processing your requests and transactions.
  • To communicate with you regarding your service inquiries and updates.
  • To improve our website and services by analyzing how users interact with the site.
  • To comply with legal obligations and resolve disputes.
  • For marketing purposes, if you have opted in to receive such communications.

5. Legal Basis for Processing Personal Data (For GDPR Compliance)

We process your personal data based on the following legal grounds:

  • Contractual Necessity: To fulfill our contract with you (e.g., providing chimney services).
  • Legitimate Interests: For internal analysis, improving our services, and ensuring network and information security.
  • Consent: When you have given explicit consent for marketing communications or other non-essential processing.
  • Legal Obligations: To comply with legal and regulatory requirements.

6. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal data to outside parties without your consent, except:

  • Service Providers: We may share data with third-party service providers who assist us in operating our website and conducting our business. These parties are bound by confidentiality agreements.
  • Legal Requirements: We may disclose your information if required to do so by law, in response to a subpoena, or to protect our rights and property.

7. Data Storage and Retention

Your personal data is stored securely on our servers or those of our trusted third-party service providers. We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. Despite these measures, we cannot guarantee absolute security of your data transmitted over the internet.

9. Your Rights (GDPR)

As a data subject under the GDPR, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request corrections to inaccurate or incomplete personal data.
  • Erasure: Request the deletion of your personal data under certain circumstances.
  • Restriction of Processing: Request that we limit the processing of your personal data.
  • Data Portability: Receive a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Object: Object to the processing of your personal data based on legitimate interests or direct marketing.
  • Withdraw Consent: Withdraw your consent to processing your personal data at any time, where processing is based on consent.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our site and store certain information. For more detailed information about the cookies we use and your choices regarding cookies, please refer to our [Cookie Policy].

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date above.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: 850 Vindicator Dr, Colorado Springs, Colorado, 80919